Our shipping hours are Monday through Friday from 9:00 am to 3:00 pm Beijing Time (GMT+8). We also process orders on weekends and holidays.

All orders are processed within 2 business days. However, during sales, promotions, and holidays, shipping may take a little longer due to the high volume of orders. In these cases, expect your order to ship out within 3-5 business days.

All orders ship from 86 Xiahelu, Beiyuan Subdistrict, Yiwu City, Zhejiang Province, China.

Please note:

Raismile is not responsible for late shipments due to holidays, natural disasters, weather delays, or any carrier delays.

Once your order ships, you will receive an email with your tracking number so you can track your package.

Providing incorrect billing or shipping information may cause delays.Raismile is not liable for lost, damaged, or stolen packages once the shipping carrier (e.g., FedEx, UPS) confirms receipt.